SAP SuccessFactors
Senior UX Designer from March 2021 to Present
UX Designer from September 2019 to March 2021
SAP SuccessFactors is a major enterprise HR tech company serving hundreds of millions of users across thousands of customers. Over my tenure, I’ve had the opportunity to lead a number of product design teams, including those for Search, Performance Management, and Learning. Currently, I am the Design System Lead for SuccessFactors Business AI. Within each product, I’ve been responsible for defining and facilitating the full design process, leading and mentoring more junior designers, and contributing directly to the final design specifications.
🏢 Pixel Perfect, Enterprise Scale
My work has always been customer-driven and data-focused.
As with all enterprise companies, design at SuccessFactors requires a careful balance between the needs of end users and our customer partners.
Over the years, alongside UX research, I’ve personally worked with business leaders from around the world to bring out the best in their companies.
While accessibility had been passively integrated at my previous companies, SuccessFactors makes the effort to put equitable and inclusive design first.
Every solution is underpinned not only by high-fidelity design work across responsive web, iOS, and Android, but by a full suite of accessibility specifications that ensure a barrier-free experience for everyone.
It’s been a valuable learning experience, and something I’ve been proud to participate in.
🧑🏫 Leadership and Mentorship
Being part of the same team for five-plus years, I’ve had the opportunity to bring junior designers under my wing. This started with helping along members of SAP’s student and graduate program, SAP Next Talent, but evolved into mentoring mid-level and even senior designers. Company culture is always a top priority for me - it’s been an incredible pleasure to be surrounded by such kind and talented people, and a great joy to further elevate those around me.
❇️ Modern Technologies
SuccessFactors has undergone a significant design overhaul since I originally joined in 2019.
During that process many portions of the application had reimagined from the ground up, and that’s given me the chance to really spread my wings as both a designer and design leader.
Whether you’re giving feedback to your report, searching for a mentor, or staying up-to-date on your learning, I’ve worked on it all.
I’m currently the Design System Lead for SuccessFactors Business AI, which is our effort to implement generative artificial intelligence throughout the platform and beyond.
This work encompasses all SuccessFactors modules, requiring collaboration and influence across several of SAP’s lines of business.
I’m excited to be working in such an impactful role, and to be solving new problems with cutting edge technologies.
Ridecell
Product Designer from July 2018 to September 2019
Ridecell is a mobility software company that provides a platform for companies to launch and run their own vehicle-sharing or ride-sharing services. I worked on Ferrovial’s “Zity” in Madrid and Paris, BMW’s “ReachNow” in Seattle, AAA’s “Gig Car Share” in the Bay Area, and Google’s “GRide” service in Mountain View. Each of these services included a web-based system for dispatchers, an internal mobile application for drivers or maintenance workers, and a customer facing mobile application for riders.
🚗 Always Accelerating
During my time at Ridecell, the company went through a phase of booming growth. Our vehicle and customer counts ballooned, the company nearly doubled in size, and the design team evolved dramatically. It was an excellent exercise in scaling, structuring, and self-direction.
Discidium
Founding Designer from October 2017 to June 2018
Discidium was an academically focused AI startup that was building a collaborative marketplace for ML models and data. As the founding designer, I was responsible for establishing the brand, design system, and full application from the ground up.
🏫 New Horizons
As a very small company in a quickly evolving field, Discidium had a number of unique challenges. I’m thankful for my first opportunity to build a product from scratch, as well as a chance to become more familiar with technology as a business.
Ascendify
Senior Product Designer from October 2016 to October 2017
Product Designer from October 2015 to October 2016
Ascendify was an enterprise class HR software company that focused on creating applicant tracking and recruiting systems for major customers including GE, Cisco, and Panasonic. During my time there the company roughly doubled in size and grew its functionality to include employee assessments and internal growth opportunities. I had the chance to work on nearly every part of the application in both a research and design capacity.
🧑💻 Learning By Doing
Working at Ascendify was my first time doing design work in a professional setting, and I received strong mentorship and invaluable learning experience as a member of their small team.
UCSC Game Design
Bachelor of Science Student from September 2011 to June 2015
The Computer Science: Game Design BS at the University of California, Santa Cruz is a program where students are provided the resources to design and develop full release software and games in addition a traditional computer science curriculum. Over the course of achieving my degree I completed four games, one per year. The first was a puzzle platformer called “Utapei” made in GameMaker, the second was a JavaScript turn-based real-time hybrid strategy game called “Temps Perdu”, the third was a procedurally generated top-down shooter called “The Narrows” developed in Unity for the Microsoft Surface, and the final project was a first person VR puzzle game called “Jamais Vu” developed for PC in the Unreal engine with specific support for the Oculus Rift.
🎮 Continued Passion
After graduating university, I've continued to design games as a personal hobby. Though most of these aren’t polished or relevant enough to appear in this portfolio, one good example is my iOS game Tempire, which was an interation on my old university project "Temps Perdu". Tempire was released with local play and online play via Game Center in 2016, and was updated with AI in 2020. It was designed by me and developed by my friend Matt Jee, with music from Jacob Rhein.